In a perfect world, a new small business would open it’s doors and have customers lined up, wallets at the ready.
Reality check, this is not a perfect world. Instead, you work hard and PAY for every customer you do business with. On average it cost 5x more to get new customers vs. keeping old ones. Even better, 92% of consumers trust referrals from people that they know. Here are 5 steps that will keep your customers happy and have them telling all their friends about their great experience. This means time and resources saved and more money in your pocket.
Apply these 5 steps to your business and expect a huge increase in customer loyalty and referral business!